Frequently Asked Questions
Everything you need to know about your Markberg experience.
What materials are Markberg products made from?
We specialize in high-quality leather goods and sustainable textiles. Many of our products are crafted from vegetable-tanned leather or recycled polyester made from plastic bottles.
How long does shipping take?
Standard delivery typically takes 2-5 business days within Europe and 5-10 business days for international orders, depending on the destination and customs processing.
What is your return policy?
We offer a 14-day return period from the day you receive your order. Items must be in their original condition with all tags and packaging intact.
How do I care for my leather bag?
To prolong the life of your bag, we recommend using a leather protection spray before use and applying a leather cream periodically to maintain its suppleness and prevent drying.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and Maestro, as well as digital payment options like PayPal, MobilePay, and Klarna.
Are your products covered by a warranty?
Yes, all Markberg products are covered by a 2-year warranty against manufacturing defects. This does not cover standard wear and tear or damage from improper care.